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Your deal documents contain some of the most sensitive commercial information you'll handle. Here's exactly how we protect them.
All documents and data encrypted at rest using AES-256. Data in transit protected by TLS 1.3.
Your data is stored in AWS ap-southeast-2 (Sydney). Data does not leave Australia unless you explicitly use an overseas specialist.
Your documents and deal data are never used to train or fine-tune AI models. Analysis is performed on-demand for your use only.
All primary data storage in Australia. Compliant with Australian data sovereignty requirements.
Your documents stored in a separate, isolated bucket. No other user can access your data.
Documents deleted 90 days after a deal is closed or archived, or immediately on your request.
All data backed up daily with 30-day retention in a separate AWS region.
Optional 2FA via authenticator app. Enforced on Concierge plan.
Passwords never stored in plaintext. All passwords hashed using bcrypt with a per-user salt.
Sessions expire after 24 hours of inactivity. All sessions invalidated on password change.
Altaris staff have no access to your documents. Internal systems follow least-privilege principles.
We comply with the Australian Privacy Principles (APPs). Privacy Officer appointed. Users may request access to or deletion of personal information at any time.
Our Terms of Service are governed by Australian Consumer Law. Consumer guarantee rights are not excluded. ACL refund rights apply where services are not of acceptable quality.
We comply with the NDB scheme under Part IIIC of the Privacy Act. In the event of an eligible data breach, affected users and the OAIC will be notified within 30 days.
If you discover a vulnerability in the Altaris platform, please report it responsibly. We commit to acknowledging reports within 48 hours.
security@altaris.appFor questions about how we handle your personal information, or to lodge a complaint with the OAIC, contact our Privacy Officer.
privacy@altaris.app